HireLV Handbook › Software › AXIS OS › Axis camera: factory reset and set a new IP

Axis AXIS OS 5.x – 12 Device how-to ~10 min

Axis camera: factory reset and set a new IP

Hardware or web reset, find the camera, create the admin login, then set a static IP.

AXIS OS 12.0 changed the no-DHCP fallback from 192.168.0.90 to link-local 169.254.x.x. Button drawings are generic until they are checked against that model's install guide.

1. Hardware factory reset Flag

On the camera · control button

Resets everything, including the IP address. Use it when the password or IP is unknown. The button drawing is generic. Model button location: verify against the install guide.

Field	Set to
Power	Unplug PoE or power
Hold	Press and hold the control button
Wait	25 s	From your diagram
Release	Release when the LED turns green

2. Or reset from the web interface Flag

Maintenance › Factory default

Restore resets most settings but keeps the IP. Default resets everything, including the IP.

Field	Set to
This AXIS OS	Maintenance › Factory default	From your diagram
Older firmware	Setup › System Options › Maintenance
Keep the IP	Restore
Wipe the IP too	Default

3. Find the camera on the network Flag

Default IP behavior

Cameras ship set to DHCP. If no DHCP server answers, the fallback depends on the AXIS OS version.

Field	Set to
DHCP available	The camera takes a DHCP address
No DHCP on this AXIS OS	192.168.0.90 / 24	From your diagram
Laptop	192.168.0.10 / 24	From your diagram

4. First login Flag

Browser › http://camera-ip

There is no default password. You create the admin account on the first visit. Older firmware uses the username root.

Field	Set to
Username	root on older AXIS OS, or a name you choose	Verify in your version
Password	A strong password, saved with the job

5. Set a static IP Flag

System › Network

Turn off automatic IPv4, enter the address, then save. The page reloads at the new IP. The menu path was not confirmed for every AXIS OS build.

Field	Set to
Menu	System › Network › IPv4	Verify in your version
IP address	An address on the site subnet
Subnet mask	255.255.255.0

At a glance

Hold time 25 s

Fallback IP 192.168.0.90 / 24

Your door

Open the diagram builder, wire the door, then use Program it. Bound fields pick up addresses, protocol and fail mode.

Edit in builder Default codes

Checklist

Serial and MAC noted from the label
Laptop on the same subnet
Status LED went amber twice, then green
Admin account created and saved
Static IP saved and the camera answers

Common errors

The LED never goes amber twice: power was already on. Start over with power off.
Can't find it: the laptop is on a different subnet.
Reboot loops on PoE: the switch budget or class is too low for the model.
Restore did not change the IP: Restore keeps the IP. Use Default to wipe it.

Sources

How to assign an IP address and access your device · help.axis.com
Reset to factory default settings · Axis user manuals
AXIS IP Utility · axis.com

Questions

What is the Axis fallback IP with no DHCP?

AXIS OS 11.11 and earlier use 192.168.0.90. AXIS OS 12.0 and later use a link-local 169.254 address.

How long do you hold the Axis control button?

About 25 seconds on the P3265-LVE until the status LED flashes amber the second time. Some audio models are about 10 seconds. Confirm the hold time in that model's install guide.

Planning aid only. Values are typical and vary by manufacturer, code edition and jurisdiction. Verify with manufacturer data, NEC/NFPA/TIA and the local AHJ. HireLV is not liable for designs based on these tools.